Replace Your Office Phone System Without the Legacy Hardware
Take calls on your laptop, mobile, or desk handset, all through the app your team already uses. No PBX, no separate phone bill, and no on-premises box gathering dust in a cupboard.
The Risks of Sticking With What You Have
The copper phone network is being progressively switched off across Australia as the NBN rollout continues. If your business still relies on an on-premises PBX or analogue lines, these are the risks worth understanding before a forced migration date is set for your exchange.
Copper Switch-Off Risk
Analogue and PSTN lines are being retired exchange by exchange. An old PBX with no NBN-ready plan can leave your phones dead with little warning.
No Network QoS Configured
Voice traffic competing with everything else on an unmanaged network leads to dropped calls and poor quality exactly when it matters.
Emergency Calls Misrouted
Without emergency location mapping configured correctly, a 000 call can send responders to the wrong address.
No Failover If the Internet Drops
A single internet outage can take every phone line down at once if there's no fallback path for calls.
Your Office Phone, Inside the App Your Team Is Already Using
If your business already runs on Microsoft 365, the platform for a proper phone system is one most of your team already has open. We configure Microsoft Teams Phone so calls, chat, and meetings live in one place, with no separate telephony provider to manage.
- Keep your existing number, ported on a planned cutover
- Not locked to one carrier — your calling plan can be shopped around
- Works from anywhere — laptop, mobile, or desk handset
- Built-in call recording and analytics, no extra add-on required
- Fixed per-user monthly pricing, no surprise call charges
- Inbound & outbound calling with the number ranges you need
- Auto-attendant & call queues to route callers automatically
- Voicemail to email, with transcription
- Hot-desking & shared lines across desks and devices
- Reception & queue analytics on call volumes and wait times
From Signed Proposal to Ported Numbers in 2–4 Weeks
1. Assess & Design
We map your current setup, call flows, and number ranges before designing what Teams Phone should look like for your team.
2. Build & Port Numbers
Auto-attendants, call queues, and licensing are configured in your Microsoft 365 tenant, then your existing numbers are ported on a scheduled cutover, with your old system kept live as a fallback.
3. Go-Live & Support
Short, practical training so your team is comfortable making and taking calls in Teams from day one, with support on hand.
Common Questions About VoIP & Teams Phone
Talk to a Teams Phone Specialist
Tell us about your current phone setup and we’ll walk you through what a Microsoft Teams Phone rollout would look like, numbers, timeline, and pricing included.