IT enables Australian companies to work more efficiently, understand customers, improve their bottom line, and more recently, deploy remote work environments.
The problem, however, is that many businesses don’t have enough people to understand, manage and resolve technical issues.
Successful IT management is not a one-person job. An in-house technician can be easily overwhelmed with managing company networks, cybersecurity, hardware, cloud apps, and everything else that comes into business operations. These tasks distract them from more critical duties, like researching new technology trends and formulating IT strategies. One solution to this is to hire more skilled technicians but setting up an internal IT department is extremely expensive. A business owner would be well out of pocket to cover full-time salaries, benefits, superannuation, equipment, and training.
T4 Group offers a better alternative, which is to go for the option of co-managed IT services.
Essentially, co-managed services is a partnership between a business and managed IT services provider (MSP) in which the latter supports the former’s internal IT department.
That means if your in-house technicians don’t have time to oversee the company infrastructure, T4 Group can fill that role. With us alongside you as a trusted IT partner, co-managed services offer a host of benefits to your business.