At T4 Group we go on a lot about data security and how important it is for businesses of all sizes to protect their information. Today we’re proud to let you know that we’re not just a company that talks the talk, we also walk the walk.
It’s been an ongoing and rigorous process, but we’ve done it: we’re officially an ISO 27001-certified managed service provider (MSP), across all of our offices in Melbourne, Echuca, and Bairnsdale.

So what does that even mean?

Let’s start with ISO or the International Organisation for Standardisation. You’ve no doubt heard of this before, as many different manufacturers or businesses aim for the ‘feather in the cap’ ISO certification.

ISO is an independent and non-government global organisation with a membership of 166 National Standards bodies. They create and publish industrial and commercial standards that cover all aspects of technology and manufacturing. The organisation adopts an ISO framework, which is a mix of policies and processes for them to use.

While not mandatory, these standards imply that an organisation is committed to the quality and safety of its products and services. ISO/IEC 27001 is one of those standards.

A little more about ISO/IEC 27001.

The full name is actually “ISO/IEC 27001:2022 - Information security, cybersecurity and privacy protection.” You can see from the name that it’s important a Managed Service Provider like T4 Group attains that level of certification. It’s related to everything we do, and we want our customers to feel confident we do it to an internationally recognized standard.

What ISO 27001 does is provide T4 Group with a framework to protect our information. This is called an Information Security Management system, or ISMS. This is a set of rules for us to follow that helps us identify risks and safeguards, determine what stakeholders expect of us, set objectives, implement controls, continuously monitor the controls and make continuous improvements.

What does this achieve when it comes to information security?

There are three main objectives of this framework when it comes to digital information security:

  • Confidentiality: Access to information is protected and granted to necessary and authorised people only.
  • Integrity: Information cannot be changed unless pre-authorised and done by the correct people.
  • Availability: People with an authorised right to the information can have access to it whenever they need it.

How does this help T4 Group and our clients?

As a leading Melbourne MSP, our priority foremost is to provide a seamless, safe, and trustworthy IT service to our clients. Being one of the few ISO/IEC 27001 certified IT companies in Melbourne (and Echuca and Bairnsdale) shows how committed we are to this.

There are several other benefits it indicates:

  • Legal Compliance: The web of legality related to information security seems to increase every day, with laws, regulations, and requirements getting regularly added. ISO/IEC 27001 certification means that most of these requirements are taken care of. When you’re dealing with a certified company, you know legal compliance is high on their priority list.
  • Well-organised: Start-ups and fast-growing businesses are often too focused on dealing with sudden expansion to have time to organise and define their processes. An ISO/IEC 27001 established Managed Service Provider is established and organised, with the time and resources to effectively map out what they do. This ensures greater efficiency and effectiveness in the service they provide you.
  • Seamless Operations: The idea behind ISO/IEC 27001 certification is a reduction in security incidents. Incidents cost time and money and depending on their severity can damage the future of a business. If you want your digital information to be protected, you need to entrust a certified MSP to help you guard it.

Any questions? Please get in touch with the team at T4 Group. As an ISO/IEC 27001-certified managed IT services provider with locations in Melbourne, Echuca, and Bairnsdale, we love to help our clients secure their data and strengthen their processes.